ISO26000 and SCSK CSR

ISO 26000 and SCSK CSR

In promoting SCSK’s CSR activities, SCSK carried out in FY2012, status analysis that referenced the ISO 26000*1 standard. This analysis enabled us to identify and respond to requirements needing attention and to make better use of our strengths. In FY2013, we are making preparations towards the formulation of CSR targets.

*1 ISO 26000 was developed by ISO, the world’s largest international standardization organization, to achieve sustainable development through a consensus process among diverse stakeholders. The standard includes comprehensive guidelines relating to social responsibility for all types of organizations.

Status Analysis Process

To assess the compliance of SCSK's current activities with the principles of social responsibility and core subjects set forth in the ISO 26000 standard, we carried out a review involving the relevant departments of the Company in collaboration with external specialists, and we will consider the future direction of our activities based on the issues and strengths identified through this process.

Step1 Requirements Identification Step2 Departmental Review Step3 Status Analysis

ISO 26000 Core Subjects and SCSK CSR Activities

ISO 26000 Core Subject Issue SCSK Main Activities
Organizational governance
  • Organizational governance
  • Corporate governance
  • Internal controls
  • Risk management
  • Initiatives related to emergency response and business continuity plans
  • Disclosure to stakeholders
Human rights
  • Due diligence
  • Human rights risk situations
  • Avoidance of complicity
  • Resolving grievances
  • Discrimination and vulnerable groups
  • Civil and political rights
  • Economic, social and cultural rights
  • Fundamental principles and rights at work
  • UN Global Compact support
  • Respect for human rights and prohibition of discrimination
Labor practices
  • Employment and employment relationships
  • Conditions of work and social protection
  • Social dialogue
  • Health and safety at work
  • Human development and training in the workplace
  • Human resource development
  • Promotion of the employee evaluation system
  • Work-life balance
  • Diversity promotion
  • Support for persons with disabilities
  • Worker health and safety promotion
The environment
  • Prevention of pollution
  • Sustainable resource use
  • Climate change mitigation and adaptation
  • Protection of the environment, biodiversity, and restoration of natural habitats
  • Environmental management promotion
  • ISO 14001 certification
  • Environmental targets and index promotion
  • Environmental business expansion
  • Data center environmental footprint reduction
Fair operating practices
  • Anti-corruption
  • Responsible political involvement
  • Fair competition
  • Promoting social responsibility in the value chain
  • Respect for property rights
  • Compliance promotion
  • Strengthening information security
  • Strengthening fair trading practices
  • Activities in collaboration with customers
Consumer issues
  • Fair marketing, factual and unbiased information and fair contractual practices
  • Protecting consumers' health and safety
  • Sustainable consumption
  • Consumer service, support, and complaint and dispute resolution
  • Consumer data protection and privacy
  • Access to essential services
  • Education and awareness
  • Product and service quality management and enhancement
  • Provision of sound technology
  • Improvements to raise customer satisfaction
  • Strict personal information management
Community involvement and development
  • Community involvement
  • Education and culture
  • Employment creation and skills development
  • Technology development and access
  • Wealth and income creation
  • Health
  • Social investment
  • Social contribution activity promotion
  • Next-generation human resource development
  • Cooperation with local communities and international society
  • Global environmental protection