Growing with Customers and Heightening the International Competitiveness of Japan’s Manufacturing Industry
The Manufacturing Systems Business Group operates under the basic policy of providing services as a close partner to customers. Through the provision of development, maintenance, and operation services for global management and operational systems, we strive to contribute to the development of the Japanese manufacturing industry and to improved corporate value for customers.
The Manufacturing Systems Business Group provides systems development services as well as maintenance and operation services for the full range of operational processes. Supplying these services on a global scale, we cater to customers in a diverse range of manufacturing industries, including the automobile, home electronics, and electrical and precision machinery industries.
Offerings such as production and inventory management systems, global supply chain management (SCM) systems, and CRM systems are characterized by the high-quality services we offer, steeped in the rich operational knowledge and sophisticated technological capabilities we have developed through close interaction with customers.
Of particular note for our automobile industry product strategies is our automotive software systems business. Operations in this area, which is garnering increasingly high attention, have been positioned as a strategic business, and we are advancing this business through a concerted Companywide effort.
SCSK has a history spanning more than 30 years in the automotive software systems business, and we were among the first to begin employing the AUTOSAR architecture, which is steadily becoming the global standard, and the new method of model-based development. In 2015, we launched our new AUTOSAR-compliant QINeS® service, which includes made-in-Japan basic software (BSW). Looking ahead, we will continue to provide products and services that are in line with customer expectations, boasting the high levels of quality and reliability required by the automobile industry while also meeting safety and security needs.
The Manufacturing Systems Business Group has adopted “establishing a solid position to support the Japanese manufacturing industry by leveraging services and quality unique to SCSK” as its main policy. Under this policy, the group is accelerating the following initiatives to make contributions to customers’ management reforms expeditiously.
First and foremost, we will take an even more earnest stance toward engaging with customers on an individual basis, striving always to develop the deepest possible understanding of customers. By sharing the experience of examining the management issues of customers and of considering and formulating solutions for these issues, we hope to become a true partner to customers, fully capable of providing pertinent advice.
Furthermore, the Manufacturing Systems Business Group aims to create service-oriented businesses for the manufacturing industry by leveraging its experience and expertise as well as the SCSK Group’s comprehensive strengths. For example, we plan to utilize Internet of Things (IoT) technologies to provide services related to maintenance for the prevention of product failure, repairs, and secondhand sales in the expansive after-market.
Through these efforts, we aim to contribute to the further development of the manufacturing industry, one of Japan’s cornerstone industries employing approximately 10 million people.