Refining Strengths and Focusing on Provision of Services with a Competitive Edge
Guided by the experience we have cultivated through full outsourcing services for Sumitomo Corporation, SCSK is working to expand and enhance service-oriented businesses for the distribution, food, and pharmaceuticals industries, aiming to improve the overall convenience of society itself at the same time.
The Distribution Systems Business Group provides IT solutions services designed specifically for customer industries, such as the trading, distribution, food, pharmaceuticals, and real estate industries.
As for the trading industry, our biggest customer is Sumitomo Corporation and its group companies, to which we provide IT services through one-stop full outsourcing spanning from planning to maintenance and operation to support this group’s consolidated global management.
For supermarkets and pharmacies in the distribution industry and for real estate brokerages in the real estate industry, we provide sales support solution services. These solutions include tools for sales promotion, marketing, and data analysis as well as other services that support the frontline operations of our customers.
For the pharmaceuticals industry, we provide data analysis services to enterprises and organizations dealing with clinical development and offer sales support systems for medical representatives （MRs）. With these offerings, we maintain a leading share in the sales and marketing solutions area of the pharmaceuticals industry.
Globally, we have operating bases in Japan and in four other countries. With a support structure organized around these five bases, we provide swift, detailed services.
In the Distribution Systems Business Group, we aim to provide customers with competitive services. These services will leverage the strengths built on the know-how obtained in providing full outsourcing services for Sumitomo Corporation and our lineup of solutions designed specifically for the distribution, pharmaceuticals, and real estate industries.
For the distribution industry, we will supply cloud-based support services to address the trend toward omni-channel approaches that has been a subject of attention for the entire industry. In addition, we aim to offer new services in the area of big data, such as customer, merchandise, and inventory services.
In addition, as part of our global business expansion, we will help bolster the competitiveness of Japanese companies and support their overseas expansion efforts from an IT perspective. To advance the “entering into the second stage of global business expansion” strategy of our new Medium-Term Management Plan, we will collaborate with other divisions within SCSK in assisting megabanks in their forays into overseas markets and with the automotive software systems business in its future global expansion to strengthen our global operations.